Role & responsibilities

- Coordinate with customers on daily production plans, schedules, order requirements, and priorities.

- Work closely with the production team to ensure timely completion and execution of customer schedules.

- Provide customers with regular updates on production status, dispatch schedules, and delivery timelines.

- Plan inventory replenishment and coordinate customer pickup requirements to ensure smooth order fulfillment.

- Manage customer-related documentation, invoice corrections, order-related queries, and routine customer support activities.

- Review recent customer requirements in coordination with internal teams to assess technical and operational feasibility.

- Arrange and coordinate logistics for material pickups, dispatches, and customer deliveries.

- Raise daily sales invoices in line with the production plan, dispatch schedule, and customer requirements.





- Maintain accurate records of customer orders, production schedules, dispatches, deliveries, invoices, and related documentation.

- Coordinate with other internal teams to ensure smooth end-to-end customer order execution.

- Follow up on pending orders, deliveries, documentation, and customer requirements to ensure timely closure.

Preferred candidate profile

- Graduate in any discipline.

- 1-4 years of experience in Customer Support, Customer Service, Sales Coordination, or Order Management.

- Good communication and customer coordination skills.

- Experience in production, dispatch, logistics, invoicing, or order processing preferred.

- Knowledge of MS Office, especially Excel.

📌 Customer Support Executive (Bengaluru)
🏢 Electronic Product Services
📍 Bengaluru