12 Sep
|
manju promoters
|
Chennai
12 Sep
manju promoters
Chennai
Job Title: Customer Support Executive – Telecalling
Job Summary:
We are looking for a customer-focused and energetic Customer Support Executive to handle customer calls, provide information about real estate projects, resolve queries, and maintain good customer relationships.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Respond to customer queries regarding properties, projects, pricing, availability, and site visits.
- Follow up with prospective and existing customers.
- Schedule and coordinate property site visits.
- Maintain customer details and call records in CRM.
- Coordinate with the sales team for leads and customer requirements.
- Provide timely updates and support to customers.
- Achieve daily/weekly calling and follow-up targets.
- Maintain a positive and professional relationship with customers.
Requirements:
- Valuable communication and interpersonal skills.
- Basic knowledge of real estate is an advantage.
- Comfortable speaking with customers over the phone.
- Basic computer and CRM knowledge.
- Freshers can apply; tele calling/customer service experience is preferred.
- Target-oriented and customer-friendly attitude.
Pay: ₹10,550.98 - ₹29,769.56 per month
Work Location: In person
📌 Customer Support Executive (CSE) (Chennai)
🏢 manju promoters
📍 Chennai