Job Title: Customer Support Executive

Job Summary

We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving concerns, and ensuring a smooth and positive customer experience.

Salary

₹10,000 – ₹18,000 (Depends on interview performance)

Working Hours

10:00 AM to 07:00 PM

Key Responsibilities

Handle customer queries via calls, emails, chat, or social media

Provide accurate information about products and services

Resolve customer complaints in a professional and timely manner

Maintain records of customer interactions and transactions

Coordinate with internal teams for issue resolution

Ensure high levels of customer satisfaction





Required Skills

Excellent communication skills (verbal and written)

Positive problem-solving and listening skills

Basic computer knowledge (MS Office, email handling, CRM tools)

Ability to handle pressure and manage multiple tasks

Positive attitude and customer-centric approach

Time management and organizational skills

Eligibility Criteria

Minimum 12th pass / Graduate preferred

Freshers and experienced candidates can apply

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Customer Support Executive (CSE) (Kanpur)
🏢 Ekka Consumer Private
📍 Kanpur