Customer Success Associate

Location: Delhi NCR

Experience: 0–2 years | Freshers welcome

Salary: ₹25,000/month during 3-month probation → ₹32,500/month after successful completion of probation

Work Model: 60% Client Visits | 40% Work From Home

Joining: Immediate

About RevLabs & RevenueGear

RevLabs is an AI technology company building intelligent solutions for the automobile retail industry. Our flagship platform, RevenueGear AI , helps automobile dealerships use AI to improve customer engagement, sales, service operations, and overall revenue performance.

RevenueGear AI works with automobile dealerships across India, helping dealer teams turn customer conversations and operational data into actionable insights. As we continue to grow rapidly, we are looking for people who can work closely with our dealership partners and ensure they get maximum value from the platform.

About the Role

We are looking for a Customer Success Associate to manage and support our automobile dealership clients across Delhi NCR.

This is a client-facing role where you will work directly with dealership teams, conduct product training and onboarding, understand their challenges, and ensure successful adoption of RevenueGear AI.

Key Responsibilities

- Conduct on-site product training and onboarding of RevenueGear AI clients.
- Ensure clients are successfully adopting and getting value from our product.
- Conduct client review meetings and identify key challenges and opportunities.
- Visit dealerships regularly to understand and resolve issues.




- Troubleshoot customer issues and coordinate with internal teams for resolution.
- Track client feedback, usage, action items, and follow-ups.
- Build robust relationships with dealership teams and become their primary point of contact for day-to-day product-related requirements.
- Work closely with internal product and operations teams to communicate client feedback and drive timely resolution.

Requirements
- Graduate in any non technical discipline.
- 0–2 years experience in Customer Success, Client Servicing, Operations, Sales Support, etc.
- Freshers with strong communication and interpersonal skills are welcome to apply.
- Fluent in Hindi & English .
- Good Excel, communication, presentation, and problem-solving skills .
- Comfortable meeting clients and conducting training sessions.
- Patient, proactive, responsible, and comfortable taking ownership.
- Willing to travel across Delhi NCR ; occasional travel outside NCR may be required.
- Comfortable working in a fast-paced startup environment and learning current technology quickly.

What You’ll Get
- Work directly with cutting edge AI tools for automobile dealerships and senior dealership stakeholders .
- Hands-on experience working with AI and SaaS products .
- Chance to take ownership of client relationships and grow quickly within a fast-growing startup.
- Exposure to Customer Success, Operations, Product, and Business functions.

Hiring is immediate, and the selection process will be completed within a week.

📌 Customer Success Associate (Non Engineers) (Delhi)
🏢 RevLabs
📍 Delhi