Pay: ₹18,000.00 - ₹55,000.00 per month

Age : 18 yrs to 50 yrs

HCS and Graduate freshers are welcome

Customer Service Representative (Mumbai)

We are hiring for International BPO Customer Service roles across Mumbai. Great opportunity for freshers and experienced candidates looking to build a career in the BPO industry.

If you have a great communication skills then you are at right place

Job Details

- Process: US / UK / Australian Voice Process and Non voice

Shift Timings:

- US: 5:30 PM – 10:30 AM (Any 9.5 hours)
- UK: 11:30 AM – 3:00 AM (Any 9.5 hours)
- AUS: 1:00 AM – 3:00 PM (Any 9.5 hours)
- Working Days: 5 days with 2 rotational offs

Job Locations:

- Malad, Powai, Chandivali, Bhayander, Airoli, Ghansoli, Thane, Vikroli

Eligibility Criteria:

- Minimum Qualification: HSC / Graduate
- Freshers and Experienced both are eligible
- Excellent English communication skills are mandatory

Skills

- Excellent communication skills
- Patience and Empathy
- Time management
- Active listening
- Problem solving ability
- Basic computer knoledge

Job Role :

- Assisting International Customers to resolve their respective issue
- Providing product and service information




- Ensuring customers satisfaction and building positive relationship

Processes/ Clients :

- Banking US/UK based
- Telecom and Broadband US, UK and AUS based
- Healthcare US based
- Ecommerce US based

Salary:

- Freshers: ₹18,000 – ₹25,000 (in-hand, based on communication)
- Experienced: Up to ₹55,000 (in-hand, depending on experience and last drawn salary and performance at the interview)
- Joining bonus, provident fund, incentives, travel allowance
- Documents Required:
- Offer Letter, Relieving Letter, Last three months Salary Slips

Interested Candidates Can Call or whats'app to Nazneen : (phone hidden) Mail ID: [email protected]

Benefits

- Commuter assistance
- Paid sick time
- Paid time off
- Provident Fund
- Growth opportunities
- joining bonus
- incentives
- Attendance Bonus
- Performance Bonus

Complete guidance provided to reachout best opportunity and to crack the interview Pay: ₹18,000.00 - ₹50,000.00 per month

Benefits

- Commuter assistance
- Adaptable schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Service Representative- BPO (Mumbai City)
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