Customer Service Manager (Hyderabad)

Customer Service Manager (Hyderabad)

12 Sep
|
The Sleep
|
Hyderabad

12 Sep

The Sleep

Hyderabad

FemaleRole & responsibilities

- Welcome and engage every customer upon entry, creating a warm and inviting first impression.
- Initiate conversations to understand the customers purpose of visit and capture essential details to establish rapport and personalize their experience.
- Listen actively and empathize with customers to accurately identify their needs and the specific products or services they are seeking.
- Guide and connect customers with the appropriate store staff, ensuring a smooth and informed handover for continued assistance.
- Monitor customer flow and prioritize support, ensuring every visitor receives timely attention.
- Resolve minor queries on the spot and escalate concerns when necessary to uphold service standards.
- Maintain updated knowledge of store offerings to provide accurate initial guidance and enhance customer trust.

Preferred candidate profile

Female

Perks and advantages

Gender: Female

Experience (in yrs): 2 yrs and above

Target Industry / Profile Background: Hospitality, Automobile, Customer Service Industry, Airhostess Background.

Monthly Salary Budget : 40K to 50K Gross Salary

📌 Customer Service Manager (Hyderabad)
🏢 The Sleep
📍 Hyderabad

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