Location: Panchkula (PKL)

Experience: 3–4 years

Process: Blended – Inbound & Outbound

We are looking for a Customer Service skilled with strong communication skills who can confidently handle both inbound customer queries and outbound calls.

Key Responsibilities:

- Handle inbound customer calls and resolve queries professionally.
- Make outbound calls for customer follow-ups and product/service-related communication.
- Pitch and explain relevant products/services to customers when required.
- Maintain a positive customer experience throughout the interaction.
- Follow up with customers and ensure timely resolution of concerns.
- Coordinate internally to resolve customer issues and maintain proper records.

What we’re looking for:

- 3–4 years of relevant Customer Service/Calling experience
- Excellent verbal communication skills
- Comfortable with both inbound & outbound calling
- Confident in customer handling and basic sales pitching
- Good follow-up and problem-solving skills
- Customer-focused and professional approach

Interested candidates can share their CV on email to [email protected]

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