12 Sep
|
Paresh Lamba Signatures
|
Bengaluru
12 Sep
Paresh Lamba Signatures
Bengaluru
Company Description: Paresh Lamba is a bespoke menswear brand specializing in tailor-made suits and contemporary clothing for modern clients. The brand combines expert tailoring with precise measurements to create garments that highlight each wearer’s unique style and body contours. From fabric selection to intricate design details, every outfit is crafted with efficiency and attention to detail.
Role Description: The Customer Relationship Management Manager is a full-time, on-site role based in Bengaluru. This role is responsible for developing and executing CRM strategies to strengthen client relationships and enhance customer loyalty for the brand. Day-to-day tasks include managing customer data, segmenting client profiles, tracking customer interactions, and designing targeted communication and engagement campaigns.
Key Responsibilities
- Handle customer communication and queries professionally.
- Coordinate customer orders and requirements with the internal team.
- Prepare and maintain production slips using Excel.
- Follow up on orders, production status, and delivery timelines.
- Maintain accurate customer and order records.
Required Skills & Qualifications:
- Basic knowledge of MS Excel.
- Positive spoken and written English.
- Good communication and interpersonal skills.
- Ability to communicate with customers professionally.
- Basic computer knowledge.
- Good organisational and follow-up skills.
- Freshers are welcome to apply.
- Prior experience in customer service or coordination is an advantage, but not mandatory.
- Minimum qualification: 12th pass / Graduate.
📌 Customer Relationship Manager (Bengaluru)
🏢 Paresh Lamba Signatures
📍 Bengaluru