Job Summary:

We are looking for a customer-focused and responsible Customer Care Support Executive to assist customers, handle their queries, resolve complaints, and ensure a smooth and positive customer experience.

Key Responsibilities

- Handle customer queries through phone, email, and other communication channels.
- Provide accurate information about products, services, and processes.
- Resolve customer complaints and issues promptly and professionally.
- Follow up with customers to ensure their concerns are properly addressed.
- Coordinate with internal teams to resolve customer-related issues.
- Maintain accurate customer records and update information in the CRM.
- Make follow-up calls and provide timely updates to customers.




- Maintain a professional and positive relationship with customers.
- Meet customer service and response-time targets.

Skills & Requirements:
- Good verbal and written communication skills.
- Customer-friendly attitude and valuable listening skills.
- Strong problem-solving and interpersonal skills.
- Basic computer and CRM knowledge.
- Ability to handle customers patiently and professionally.
- Previous customer care/support experience is preferred.
- Freshers with good communication skills may also apply.

Pay: ₹20,899.00 - ₹30,899.00 per month

Work Location: In person

📌 Customer care support (Chennai)
🏢 manju promoters
📍 Chennai