12 Sep
|
Saarthi Propack
|
Guwahati
12 Sep
Saarthi Propack
Guwahati
Key Responsibilities CRM Executive | Saarthi Propack
Customer Coordination
- Act as the primary coordination point between customers, Sales, Production, Quality, Accounts and Dispatch teams.Role & responsibilities
Order Management
- Receive and verify customer Purchase Orders (POs), Work Orders and order confirmations.
Production Coordination
- Coordinate with the Production team regarding order planning and manufacturing schedules.
Sample & Artwork Coordination
- Coordinate with customers for product samples, specifications, artwork, designs and approvals.
Dispatch Coordination
- Coordinate with Dispatch/Logistics for timely shipment of completed orders.
Payment & Collection Follow-up
- Coordinate with Accounts for outstanding payment status.
Complaint & Issue Management
- Record customer complaints related to quality, quantity, delivery, packaging or specifications.
📌 Crm Executive (Guwahati)
🏢 Saarthi Propack
📍 Guwahati