12 Sep
|
Nimai Developers
|
Gurugram
12 Sep
Nimai Developers
Gurugram
Role & Responsibilities
- Handle customer queries, requests, complaints and feedback through calls, emails and walk-in interactions.
- Provide accurate information regarding projects, bookings, payments, possession, maintenance and documentation.
- Manage and maintain customer records, databases and CRM updates.
- Coordinate with Sales, CRM, Accounts, Legal and Project teams for timely resolution of customer issues.
- Follow up with customers regularly and ensure closure of pending queries and requests.
- Manage walk-in customers and ensure a qualified and welcoming customer experience.
📌 Crm Executive (Gurugram)
🏢 Nimai Developers
📍 Gurugram