Experience: Candidates with field collections / loan collections experience preferred
DRA Certificate: Mandatory
Salary: Up to 20,000 per month + Attractive Incentives
Roles & Responsibilities
- Visit customers at their residential or business locations for loan repayment collections.
- Follow up with customers regarding overdue and pending loan payments.
- Collect outstanding amounts as per company policies and collection procedures.
- Handle assigned geographical areas and conduct regular customer visits.
- Achieve assigned monthly collection targets and maintain collection efficiency.
- Communicate with customers regarding outstanding dues, repayment schedules, and payment requirements.
- Maintain proper records of customer visits, payment collections, and follow-ups.
- Update daily collection status and submit reports to the reporting manager.
- Identify overdue accounts and take appropriate follow-up actions for timely recovery.
- Maintain professional relationships with customers while handling collection activities.
- Coordinate with the branch team regarding pending cases and collection status.
- Ensure all collection activities are carried out according to company policies and regulatory guidelines.
Eligibility & Requirements
- DRA Certificate is mandatory.
- Candidates with experience in field collections, loan collections, recovery, or NBFC collections are preferred.
- Candidates should be comfortable with field work and customer visits.
- Good communication and customer-handling skills.
- Ability to achieve collection targets.
- Two-wheeler and a valid driving licence may be preferred depending on the location.
Salary & Incentives
- Salary: Up to 20,000 per month
- Attractive performance-based incentives
- Prospect to build a career in the NBFC / Financial Services sector.