Roles and Responsibilities

- Manage bad debt collection through effective communication with customers, negotiation, and legal action when necessary.

- Identify potential risks and develop strategies to mitigate them during the recovery process.

- Collaborate with internal teams to resolve customer queries and issues related to loan disbursements.

- Ensure timely resolution of all outstanding collections within the NBFC's policies and procedures.

- Maintain accurate records of all interactions with customers, including phone calls, emails, and meetings.

Desired Candidate Profile

- 1-3 years of experience in bad debt collection or a similar role in an NBFC or banking industry.

- Solid understanding of debt recovery processes, laws, and regulations governing NBFCs.

- Excellent communication skills for effective interaction with customers at various levels (verbal & written).

- Ability to work independently with minimal supervision while maintaining high productivity targets.

📌 Collection Executive (Dhubri)
🏢 Mahindra Finance
📍 Dhubri