Client Relationship & Project Coordination Manager

Job Summary

We are looking for a Client Relationship & Project Coordination Manager to manage client relationships, coordinate project requirements, and ensure timely service delivery.

The role involves handling clients, coordinating with technical and research teams, planning and allocating work, tracking project progress, and resolving client queries. The candidate will also be responsible for achieving assigned revenue targets and maintaining accurate client records and documentation.

Key Responsibilities

- Achieve assigned revenue and business targets.
- Manage day-to-day communication and coordination with clients.
- Build and maintain strong relationships with existing clients.
- Understand client requirements and communicate them clearly to the concerned teams.
- Provide regular updates to clients regarding project progress and service status.
- Plan, schedule, and allocate work to the technical team.
- Monitor project progress and ensure timely completion of assigned services.
- Coordinate technical discussions, demonstrations, and research team interactions when required.
- Handle client calls, emails, queries, complaints, and follow-ups professionally.
- Coordinate with internal teams to resolve client issues and ensure timely solutions.
- Maintain complete and updated client records, project history, and follow-up details.
- Maintain client forms, agreements, documents, and other records in both soft and hard copy.
- Ensure confidentiality and proper maintenance of client documents.
- Monitor pending requirements, deadlines, and deliverables.
- Maintain high client satisfaction through quality service and timely completion.

Required Skills




- Excellent communication and interpersonal skills.
- Strong client handling and relationship management skills.
- Good team coordination and follow-up skills.
- Strong planning, scheduling, and task allocation ability.
- Positive problem-solving and decision-making skills.
- Ability to manage multiple clients and projects simultaneously.
- Target-oriented and result-driven approach.
- Good knowledge of MS Office and CRM tools.
- Strong documentation and record-management skills.
- Ability to coordinate effectively with technical and research teams.

Preferred Experience
- Experience: 3–7 years in Client Relationship Management, Client Servicing, Project Coordination, Operations, or a similar role.
- Experience in handling clients and coordinating with technical/production teams is preferred.
- Experience in target-based or revenue-oriented roles will be an added advantage.

Education
- Bachelor's degree or equivalent qualification.
- Relevant experience will be considered along with educational qualification.

Job Type : Full-time Department : Client Relationship / Operations / Project Coordination

Work Location : Nagercoil

Salary : ₹ 18,000 - ₹ 25,000 per month + Incentives, if applicable

Key Skills

Client Relationship Management, Client Handling, Client Servicing, CRM, Project Coordination, Team Coordination, Technical Coordination, Work Allocation, Task Scheduling, Project Tracking, Customer Satisfaction, Client Communication, Follow-up, Documentation, Revenue Target, Target Achievement, Operations Coordination

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement
- Flexible schedule

Work Location: In person

📌 Client Relationship & Project Coordination Manager (Nagercoil)
🏢 Panacorp software solutions
📍 Nagercoil