Sarna Stonex is looking for a confident and relationship-oriented professional to manage customer enquiries, maintain CRM follow-ups, and build strong relationships with architects, interior designers, builders and institutional clients.

Key Responsibilities

- Handle walk-in, phone, WhatsApp and digital enquiries professionally.

- Understand customer requirements and ensure timely follow-up.

- Maintain complete and updated CRM records including lead status, next action and outcome.

- Coordinate quotations, samples, product information and showroom visits.

- Build and maintain relationships with architects, interior designers, builders, contractors and institutional buyers.

- Identify upcoming projects and relevant business opportunities.

- Coordinate with sales, marketing, inventory and management teams for timely closure.





- Track lost leads, repeat business and referrals, and maintain a easy CRM MIS.

Candidate Profile

- Graduate / postgraduate.

- Prior experience in CRM, sales, relationship management, real estate, interiors, luxury/lifestyle or B2B sales preferred.

- Strong spoken and written English and Hindi.

- Confident, presentable and comfortable interacting with senior customers and professionals.

- Good follow-up discipline.

- Working knowledge of Excel/Google Sheets, email and WhatsApp Business; CRM familiarity preferred.

Pay: ₹12,500.00 - ₹25,000.00 per month

Work Location: In person

📌 Client Relationship & Architect Relations Executive (Lucknow)
🏢 Sarna Stonex Private
📍 Lucknow