Job Title: Client Program Coordinator

nSalary: 40,000-45,000 per month

nLocation: Hybrid Remote, Mohali (PB)

nShift Schedule: 8:30 PM to 5:30 AM (Night Shift)

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nEXPECTATION FOR ALL EMPLOYEES:

nSupports the organization's mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, commitment to our company, client and community, and accountability and ownership of the position.

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nPOSITION SUMMARY:

nUnder the direct supervision of the Client Program Lead the Client Program Coordinator serves as a support person for the Program Management team.

nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

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nPRINCIPLE DUTIES AND RESPONSIBILITIES:

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- Input and maintain all requisitions into required systems based on client structure and service level agreements.
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- Support coordination of job order distribution and communicate customer needs with approved vendors via phone, email, and/or Vendor Management System.
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- Coordinate interview scheduling either independently or with support of other staff as needed.
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- Enter all new hire information into appropriate systems and ensure all necessary communications are sent per client specifications.
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- Create and maintain employee files in company and client systems, striving for 100% accuracy of data input.
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- May coordinate start date/arrival instructions with vendors, CSS, HRAS, and employees as needed.
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- Ensure data entry requests are completed and provide data entry support as needed.
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- Take lead on following up on suspected COVID-19 cases,



coordinating with others as needed to schedule testing, authorize paid leave, conduct contract tracing, and other related tasks.
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- Assist in maintenance of all internal required reports and documents.
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- Assist in completion of any ad hoc reporting requested by client.
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- Contribute to the achievement of program service standards. 100% fulfillment on compliance requirements is expected.
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nQUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:

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- Bachelors Degree preferred; degree in Business or Human Resources preferred
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- Experience in the Temporary Staffing industry or Human Resources preferred
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- Experience and in customer service preferred
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- Must have a robust desire to want to help people
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- Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines
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- Analytical ability is required to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work
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- Excellent communication and interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy
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- Intermediate to advanced level skills in Microsoft Excel, Word and Outlook preferred. Must be conversant and familiar with online tools.
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- Must be able to multi-task and prioritize
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nPHYSICAL REQUIREMENTS:

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- Ability to sit for 2 hours without standing, sit up to 8+ hours per day
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- Ability to engage fine motor skills such as typing and writing for up to 2 hours without a break, use fine motor skills for up to 8+ hours per day
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- Ability to see and read computer screen, employment documents and correspondence.
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📌 Client Program Coordinator (Nagar)
🏢 Suna Solutions
📍 Nagar