Summary:

nWe are looking for a high-performing City Head to lead our Upselling Sales function in the city. The

nrole involves driving revenue growth from our existing customer base through effective upselling

nstrategies, managing a team of Area Sales Managers (ASMs) and Relationship Managers (RMs), and

nensuring all performance targets are consistently achieved.

nEligibility Criteria:

n

n
- Two-Wheeler along with Driving License
n
- Laptop for Client Demo
n

nRoles and Responsibilities:

n● Team Management:

n○ Lead, mentor, and manage a team of ASMs and RMs in the city.

n○ Ensure each team member meets their targets and follows the sales process.

n○ Conduct daily/weekly reviews to track performance, productivity, and pipeline

nhealth.

n○ Foster a high-performance culture and accountability across the team.

n● Revenue & Target Achievement:

n○ Own the city's monthly upselling revenue targets and deliver consistent growth.

n○ Drive adoption and increased usage of all VAS offerings across the existing customer

nbase.

n○ Strategically push higher-value plans and services to increase average revenue per

ncustomer.

n● Sales Strategy Execution:





n○ Create and implement city-level sales plans based on company objectives.

n○ Monitor market trends, customer feedback, and competitor activity to fine-tune

nstrategy.

n○ Collaborate with marketing and product teams to run city-specific campaigns.

n● Process & Reporting:

n○ Ensure 100% CRM compliance and data hygiene.

n○ Share daily/weekly performance reports with leadership.

n○ Conduct regular field visits to support ASMs & RMs and ensure on-ground

nalignment.

n● Customer Success & Retention:

n○ Work closely with the support and operations team to ensure existing clients are

nsatisfied.

n○ Help resolve escalated customer issues and ensure long-term retention.

nAdditional Qualification and Skills:

n

n
- Bachelor's degree is preferred .
n
- Qualified experience of 6-9 years in Sales.
n

n2● Problem-solving attitude

n

n
- Customer-oriented mindset
n
- Knowledge of customer relationship management (CRM) practices
n
- Influencing Skills
n
- Presentability is required
n
- ● Fluent in communication
n

📌 City Head - Upselling -Indore
🏢 Petpooja
📍 Indore