Head HR / Chief Human Resources Officer (CHRO)

Industry: Information Technology / IT Services / SaaS

Location: Remote / Work from Anywhere

Employment Type: Full-time

Reporting To: CEO / Managing Director / Board

Role Overview

We are looking for an accomplished and strategic Head HR / Chief Human Resources Officer (CHRO) to lead the organization's people strategy and HR function in a fast-growing IT environment.

The CHRO will partner closely with the CEO and leadership team to build a high-performance, employee-centric organization, strengthen leadership capabilities, attract and retain top technology talent, and align people strategy with business objectives.

Key Responsibilities

1. HR Strategy & Leadership

- Develop and execute the organization's overall HR and people strategy aligned with business goals.
- Act as a strategic advisor to the CEO, founders, and executive leadership team.
- Build scalable HR systems, policies, processes, and organizational structures.
- Drive organizational effectiveness, culture, and transformation initiatives.
- Establish HR metrics, dashboards, and people analytics to support business decisions.

2. Talent Acquisition & Workforce Planning

- Develop talent acquisition strategies for technology, engineering, product, sales, and corporate functions.
- Build solid talent pipelines for critical and leadership positions.
- Partner with business leaders on workforce planning, succession planning, and future talent requirements.
- Strengthen employer branding and employee value proposition.
- Develop strategies for hiring and managing remote and distributed teams.

3. Employee Engagement & Culture

- Build a high-performance, inclusive, and collaborative organizational culture.
- Design and implement employee engagement and retention initiatives.
- Monitor employee experience and establish mechanisms for continuous feedback.
- Lead initiatives around employee well-being, recognition, diversity, and inclusion.
- Develop effective communication and change-management programs.





4. Performance & Rewards

- Establish and continuously improve performance management systems.
- Develop compensation, incentives, bonuses, and benefits strategies appropriate for the IT industry.
- Conduct compensation benchmarking and pay-equity reviews.
- Develop career progression and internal mobility frameworks.
- Link performance and rewards to organizational objectives.

5. Learning & Leadership Development

- Establish leadership development and succession planning programs.
- Build learning and development strategies for technical and non-technical employees.
- Develop high-potential and future-leader programs.
- Partner with senior management to strengthen leadership capabilities.

6. HR Operations & Compliance

- Oversee HR operations, payroll, employee relations, HR technology, and people processes.
- Ensure compliance with applicable employment laws and regulations.
- Establish effective HR policies and governance frameworks.
- Drive HR digital transformation and automation.
- Ensure effective management of remote-work policies and distributed workforce practices.

7. Organization Development & Change Management

- Lead organizational restructuring, transformation, and change-management initiatives.
- Design organizational structures that support growth and operational efficiency.
- Identify organizational capability gaps and develop action plans.
- Support mergers, acquisitions, integrations, or expansion initiatives when required.

Key Success Metrics / KPIs

- Employee retention and attrition
- Leadership hiring and talent quality
- Time-to-hire and cost-per-hire




- Employee engagement scores
- Performance management effectiveness
- Succession coverage for critical positions
- Internal mobility and promotion rates
- Learning and leadership development outcomes
- HR cost optimization
- Employee productivity and workforce effectiveness
- Compliance and HR operational efficiency

Desired Candidate Profile

- 15+ years of progressive HR leadership experience, preferably within the IT/IT Services/SaaS/Technology sector.
- Experience leading HR for a technology organization with a significant workforce.
- Proven experience working as Head HR, CHRO, Group HR Head, VP-HR, or equivalent.
- Strong understanding of technology talent markets and remote/distributed workforce models.
- Experience partnering with CEOs, founders, boards, and executive leadership.
- Strong expertise in organizational development, talent management, compensation, employee engagement, and HR transformation.
- Demonstrated experience in building HR functions and teams in high-growth organizations.
- Strong business acumen and ability to translate business strategy into people strategy.
- Excellent communication, influencing, negotiation, and stakeholder-management skills.
- Experience with HR technology, HR analytics, and digital HR transformation.

Educational Qualifications

- MBA / PGDM in Human Resources or equivalent qualification preferred.
- Additional certifications in HR, organizational development, leadership, or people analytics will be an advantage.

Ideal Leadership Attributes

- Strategic and business-oriented
- High integrity and strong ethical standards
- Data-driven and analytical
- Employee-centric but commercially focused
- Strong change-management capability
- Excellent executive presence
- Ability to operate effectively in a remote and multicultural environment
- Entrepreneurial and hands-on approach

Connect with me on linkedin.com/in/priyanka-sinha-a07505134 [email protected]

📌 Chief Human Resource Officer (Pune)
🏢 Cognityhire
📍 Pune