Steward

Manages guest service, supervises floor staff, and assists with serving food and drinks in a restaurant or hotel.

- Table management: Transparent, clean, and reset tables quickly after customers finish their meals.
- Guest service support: Welcome guests, present menus, serve water, and assist wait staff with running food or drinks.
- Venue setup: Arrange seating, tables, and decorations for banquets, parties, or special events.
- Safety compliance: Follow health codes, wear protective gear, and report broken equipment immediately.

Captain
- Quality & Cleanliness: Inspect table setups, tableware, and station hygiene before and during service hours.
- Problem Solving: Handle guest complaints and resolve service issues quickly to ensure satisfaction.
- Administrative Tasks: Record orders using the Point of Sales (POS) system, process guest bills and payments, and log customer feedback.
- Guest Service: Greet guests, assist with seating, take food and beverage orders, and ensure meals are served correctly and on time.
- Team Leadership: Conduct pre-shift briefings, train junior servers on menu items and service standards, and manage floor operations.

📌 Captain / Steward (Mumbai)
🏢 Hotel Rang Sharda
📍 Mumbai