Skill required: Talent Development - Training Needs Analysis (TNA)

Designation: Business Interlock Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

Language - Ability:English(International) - Proficient

What would you do?- Selected candidates will undertake assigned projects and tasks to understand Knowledge Transfer activities, client operations, processes, and Mobilization procedures. They must remain versatile as work requirements evolve.

- CONSISTENCY AND STANDARDIZATION: Standardize KM processes and templates across transitions.

- CONTINUITY: Ensure knowledge continuity from transition planning to steady state.

- ZERO KNOWLEDGE GAPS: Prevent issues and escalations.

- PEOPLE AGNOSTICISM: Document and version-control KM steps to reduce reliance on individual KT resources.

- CONTENT DIGITIZATION SOURCE
- Training & Transition experience

- Training Need Analysis

- Process documentation

- Business controls

- Fixed asset management

- Inter company

- Account reconcilation

- Month end reporting

- Journal posting

- Finanical reports

- Master data setup (WBSE)
What are we looking for?

- 5-7 years of experience, with at least 4-5 years of RTR domain experience

- Primary skill - Training Needs Analysis (TNA) - P5

- Secondary skill - Instructor-Led Training (ILT) - P5

- Finalize the KT training plan with the client SME and Transition Lead.

- Standardize the template for daily training capture.

- Agree on the training method for each topic.

Roles and Responsibilities:





- Finalize the KT plan with the client SME and Transition Lead.

- Standardize daily training capture.

- Agree on each topics training method.

- RTR collects, processes, and reports accurate financial data for insights and compliance.

- Coordinate client training access with Mobilization

- Coordinate access to client capture tools such as Epiplex or AIDT.

- Liaise with the client on knowledge capture and KT.

- Align the SOW with transition tasks.

- Manage the knowledge transfer.

- Serve as a KT resource.

- Ensure Delivery KT resources report to the CD Knowledge Manager.

- Be the Mobilization Program Managers knowledge-management POC.

- Track knowledge capture and flag deviations.

- Define inputs, outputs, deliverables, and quality gates.

- Govern knowledge capture with the Mobilization Program Manager.

- Plan and report training backlog mitigation.

- Report KT traveller underperformance and mitigation.

- Understand Gate 1, 3 assessment methods.

- Help all KT resources pass stage-gate assessments.

- Flag KT performance issues and recommend mitigation.

- Finalize DTP counts with Mobilization by process.

- Agree on internal and client DTP reviews and reporting.

- Review and first-sign off KT-created DTPs.

- Incorporate feedback and secure client DTP sign-off.

- Agree on DTP version control and review cycles.

- Agree on client process-change timelines.

- Flag people- or technology related DTP delays.

Qualification Any Graduation

📌 Business Interlock Analyst (Bengaluru)
🏢 Accenture
📍 Bengaluru