We are looking for an experienced Business Head – B2C to lead and scale our consumer healthcare businesses. The role will be responsible for driving business growth, revenue, profitability, customer acquisition, and overall consumer experience across the B2C portfolio.

The ideal candidate should have strong experience in managing B2C businesses, leading teams, driving growth, and managing business performance in a fast-paced environment.

Key Responsibilities

- Own the overall B2C business strategy, revenue, growth, and profitability.
- Drive customer acquisition, conversion, retention, and repeat business.
- Lead multiple B2C business verticals and their respective teams.
- Identify new growth opportunities, markets, partnerships, and business models.
- Develop strategies to improve customer experience and strengthen the consumer proposition.
- Drive cross-selling, referrals, and synergies across different B2C businesses.
- Work closely with Marketing, Operations, Technology, Finance, and HR teams to achieve business goals.
- Track key business metrics and establish a strong performance management framework.
- Identify opportunities for expansion, new services, and strategic partnerships.
- Build, lead, and develop high-performing teams.

Candidate Profile
- 8+ years of overall experience,



with at least 5+ years in a leadership/business management role.
- Strong experience in B2C businesses, preferably in healthcare, health-tech, diagnostics, consumer services, or e-commerce.
- Candidates from healthcare aggregators, diagnostics, health-tech, or B2C healthcare or similar would be preferred.
- Candidates from large-scale B2C/e-commerce organizations with strong business ownership and consumer-facing experience, may also be considered.
- Proven ability to drive revenue growth, customer acquisition, profitability, and business performance.
- Experience managing large teams and multiple stakeholders.
- Strong commercial, analytical, and problem-solving skills.
- Ability to work in a fast-paced, entrepreneurial environment.

Key Success Metrics
- Revenue and profitable growth
- Customer acquisition and retention
- Customer experience / NPS
- Business and unit economics
- Market expansion
- Cross-sell and repeat business
- Operational efficiency
- Team performance and development

Preferred Leadership Traits Consumer-centric | Growth-oriented | Commercially strong | Data-driven | Entrepreneurial | Execution-focused | Solid people leader

📌 Business HeadC (Hyderabad)
🏢 CallHealth
📍 Hyderabad