About Digitize Matrix:

Digitize Matrix believes in creating success stories for clients by pushing the conversion ratio higher. Our digital marketing company is guaranteed to drive more customers to your website. Our approach to digital marketing is all-encompassing with special attention to detail. Based on client requirements and our analysis, we design digital marketing plans that are tailor-made for your business.

Roles and Responsibilities:

Customer Support Executive

Location: Pune

Type: Full-Time | On-site

Experience: 1 - 2 Years

Role Overview

We are looking for candidates skilled in outbound calling for information sharing and digital marketing support work. This role is ideal for candidates looking to start or grow their career in Sales and Digital Marketing

Key Responsibilities:

- Maintain call and work-related records accurately
- Coordinate with the Business Development team and complete assigned tasks on time
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Identify and assess customers’ needs.
- Dial outbound and attend inbound calls of customer and leads.
- Use internal tools and methods to provide best possible service to the customer.
- Negotiate with leads on behalf of customer.
- Keep customer up-to date on the progress of his account.
- Follow communication procedures, guidelines and policies.





Qualification

- Diploma or Bachelor’s degree in any discipline
- Relevant 1year experience preferred
- Good communication skills in Hindi, Marathi & English
- Interest in customer support and digital marketing
- Willingness to learn and work on-site

Desired Candidate Profile:

- 1 -2 Years of experience in the same field.
- Sales and results-oriented, proactive and possess a positive work attitude.
- Shall be fluent in English both verbally and in writing.
- Shall be active on social media sites.
- He/she shall not be involved in any extracurricular activities during the office working hours.
- Smart professional, who is a self-learner with ability to adapt to changing business needs.

Information- Current CTC and Expected CTC

Qualification- Any Bachelor's /Any Master's

Joining - Immediately

Location - Pune

Kindly Send me Resume

Email [email protected]

Contact Number- 918767153822

Kindly go through Company Website -https://digitizematrix.com/

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages

- Cell phone reimbursement
- Internet reimbursement

Education:
- Bachelor's (Preferred)

Experience:
- Business development: 1 year (Preferred)
- total work: 1 year (Preferred)

Language:
- English (Preferred)

Work Location: In person

📌 Business Development Executive (BDE) (Kothrud)
🏢 Digitize Matrix
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