Job Summary

We are looking for a detail-oriented and analytical Business Analyst to identify business requirements, analyze processes and data, and support management in making informed business decisions. The candidate will work closely with internal teams, management, clients, and other stakeholders to understand business needs and recommend effective solutions.

Key Responsibilities

- Understand and analyze business requirements, processes, and operational needs.

- Gather requirements from clients, management, and internal teams.

- Prepare Business Requirement Documents (BRD), process flows, reports, and other documentation.

- Analyze business data and prepare meaningful reports and insights.

- Identify gaps, inefficiencies, and opportunities for process improvement.

- Work with different departments to develop and implement business solutions.

- Monitor project requirements, timelines, and deliverables.

- Coordinate with technical and non-technical teams to ensure requirements are clearly understood.

- Prepare dashboards, MIS reports, and management reports as required.

- Conduct market and competitor analysis when required.

- Support management in planning, forecasting, and decision-making.

- Track key performance indicators (KPIs) and provide regular performance updates.

- Assist in testing and validating new systems, processes, or business solutions.

- Maintain proper documentation of requirements, processes, and changes.

- Perform any other business analysis or operational duties assigned by management.

Required Skills & Qualifications





- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Information Technology, or a related field.

- 1–3 years of experience in Business Analysis, Operations, MIS, Finance, or a related role.

- Robust analytical and problem-solving skills.

- Good knowledge of Microsoft Excel and data analysis.

- Knowledge of Power BI, SQL, or other reporting/analytics tools will be an advantage.

- Good understanding of business processes and workflow management.

- Excellent communication and interpersonal skills.

- Ability to prepare professional reports and presentations.

- Strong attention to detail and organizational skills.

- Ability to work independently as well as part of a team.

Preferred Skills

- Advanced Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, Power Query, and data analysis.

- Knowledge of Power BI and dashboard development.

- Basic knowledge of SQL and databases.

- Experience in process mapping and documentation.

- Ability to analyze large datasets and identify trends.

- Experience working with ERP, CRM, or business management software.

Key Performance Indicators (KPIs)

- Accuracy and timeliness of business reports.

- Quality of business and data analysis.

- Successful identification and resolution of process gaps.

- Improvement in operational efficiency.

- Stakeholder satisfaction.

- Timely completion of assigned projects and requirements.

- Accuracy of documentation and reporting.

Pay: ₹30,000.00 - ₹55,000.00 per month

Work Location: In person

📌 Business Analyst (Chottanikkara)
🏢 EPIC GLOBAL
📍 Chottanikkara