Candidate should be a combination of technical expert + service operations manager + team leader + customer escalation manager + dealer/ASC coordinator

He should be have done B.E. with experience of 8-12 years experience in relevant field

- Consumer durable service

- Electrical/electronic products
- Fans & appliances

- Lighting

- Home appliances

- Service centre/ASC management
- Branch service operations

The candidate should not only know how to manage service reports. He should be capable of understanding the technical problem, challenging an incorrect diagnosis and guiding the service team toward the right solution. He should have valuable technical knowledge in FANS / Water Coolers / Air Coolers / Water Heater / Geysers / Lighting / Small Appliances / Electricals & Electronics Fundamentals / Trouble shooting & RCA Capabilities

He should be expertise in Service Operation Management / Service Centre Management / Team Management / customer Escalation Management / Dealer Management / KPI Orientation.

Job Snapshot

Updated Date

11-09-2026

Job ID

J415

Department/ Sub Department

ECD Common

Location

Deccan Gymkhana, Pune, Maharashtra, India

Experience

8 - 12 Years

Employee Type

PERMANENT

📌 Branch Service Incharge (Pune)
🏢 Orient Electric
📍 Pune