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The Branch Manager will be responsible for overall management and performance of the branch, including day-to-day operations, staff management, student experience, admission, sales, training coordination, and achievement of business targets. The role requires solid leadership, operational and people- management skills, with the ability to ensure smooth functioning of the branch and contribute to its growth.

Key Responsibilities:

- Manage and oversee the complete day-to-day operations of the branch and ensure smooth and efficient functioning
- Take overall responsibility for the performance, productivity and discipline of all branch staff
- Lead, supervise, and coordinate employees across departments
- Set team goals, monitor individual and team performance, and ensure achievement of assigned admission, enrollment, revenue and operational targets
- Monitor daily activities, attendance, punctuality, task completion, and overall staff productivity
- Conduct regular team meetings and provide guidance, feedback, and performance support to employees
- Monitor the sales and admission pipeline, follow-ups, conversations and revenue performance of the branch
- Ensure proper coordination between all departments
- Ensure branch processes, company policies, reporting procedures and operational standards are properly followed
- Prepare and review regular branch performance reports, including admissions, revenue,



staff performance, student activities and operational updates
- Identify areas for improvement and implement strategies to improve branch productivity, enrollment, student satisfaction, and overall business performance
- Maintain a professional, disciplined and productive work environment within the branch
- Coordinate with the management and provide regular updates regarding branch performance, challenges and requirements
- Take ownership of branch-level targets and contribute to the overall growth and development of the institution.

Key Skills and Competencies:

- Strong leadership and team - management skills
- excellent communication and interpersonal skills
- Strong sales and business development understanding
- Operations and people management skills
- Target - oriented and result driven approach
- Problem solving and decision making abilities
- Ability to manage multiple departments and priorities
- Good knowledge of MS Office/Excel and reporting tools

Qualification:

- Bachelor's degree in Business Administration, Management, Education or a related field
- 3-4 Years of relevant experience in branch management, operations, sales, EdTech, or a similar managerial role
- Prior experience managing a team and handling end-to-end branch operations is preferred

Work Location:

In person

📌 Branch Manager (Kozhikode)
🏢 Offenso Hackers Academy
📍 Kozhikode