Location: Trivandrum

Department: Operations / Reservations

Employment Type: Full time

About the Role

We are looking for a Booking Executive to handle day-to-day travel bookings and reservations, coordinate with customers and travel partners, and ensure smooth and accurate completion of booking-related activities.

Key Responsibilities

- Handle flight, train, bus and other travel bookings as required.
- Manage hotel and accommodation reservations and coordinate with hotels/DMCs.
- Prepare and share booking confirmations, tickets, vouchers and travel details with customers.
- Coordinate with airlines, hotels, transport providers, agents and other travel partners.
- Check availability, fares, booking conditions and cancellation/amendment policies.
- Follow up on pending bookings, payments, confirmations and cancellations.
- Maintain accurate booking records and documentation.
- Coordinate with the operations team for smooth execution of confirmed trips.
- Respond to customer queries regarding bookings and travel arrangements.




- Ensure bookings are completed accurately and within the required timelines.
- Maintain confidentiality of customer and company information.

Requirements
- Prior experience in travel booking, ticketing, reservations or travel operations is preferred.
- Good communication and customer-handling skills.
- Basic knowledge of airline/hotel booking procedures.
- Good computer skills and familiarity with MS Office/Excel.
- Strong attention to detail and accuracy.
- Ability to multitask and work within deadlines.
- Good coordination and follow-up skills.
- Freshers with relevant travel/tourism knowledge may also be considered.

Preferred Skills Communication | Booking & Reservation Handling | Customer Service | Coordination | Follow-up | Attention to Detail | MS Office/Excel | Time Management

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Bookings Officer (Kowdiar)
🏢 AKS Consulting
📍 Kowdiar