Position: Counter & Operations ManagerDepartment: Restaurant OperationsLocation: Bapu Ki Rasoi – The Highway HaveliEmployment Type: Full-Time

Job Summary

We are looking for a responsible, honest, and detail-oriented Counter & Operations Manager to manage the restaurant counter and oversee daily billing, cash handling, stock, staff attendance, and operational records.

The person will be responsible for ensuring that every sale, payment, stock movement, purchase, and staff attendance is properly recorded and that restaurant operations run smoothly and transparently.

Key Responsibilities

1. Billing & POS Management

- Handle all restaurant billing through the POS/billing system.
- Generate bills for dine-in, takeaway, and other orders.
- Ensure every sale is properly entered into the system.
- Monitor discounts, cancellations, complimentary items, refunds, and bill modifications.
- Maintain accurate daily sales records.
- Ensure there are no unbilled orders or unauthorized discounts.
- Check daily POS closing reports and match them with actual collections.

1. Cash & Payment Management

- Handle cash, UPI, card, and other payments.
- Maintain proper cash drawer records.
- Conduct opening and closing cash counts.
- Match cash and digital payments with POS reports.
- Report any shortage, excess, or discrepancy immediately to management.
- Deposit/hand over collections as instructed by management.
- Maintain strict confidentiality regarding restaurant financial information.

1. Stock & Inventory Management

- Maintain records of all food ingredients, beverages, packaging materials, cleaning supplies, and other restaurant items.
- Record incoming stock and verify quantities against purchase invoices.
- Monitor daily/weekly consumption of important items.
- Conduct regular physical stock checks.
- Identify wastage, unusual consumption, shortages, or discrepancies.
- Maintain minimum stock levels and inform management before important items run out.




- Coordinate with kitchen staff regarding material requirements.
- Ensure stock is issued and recorded properly.

1. Purchase & Supplier Records

- Receive and verify supplier deliveries.
- Check quantity, quality, and invoice details.
- Maintain purchase records.
- Keep track of supplier payments and pending bills.
- Report incorrect quantities, damaged goods, or price discrepancies to management.

1. Staff Attendance & Records

- Maintain daily attendance of all restaurant employees.
- Record late arrivals, absences, early departures, and overtime.
- Maintain staff shift records.
- Keep records required for salary calculation.
- Report attendance issues and repeated late/absent behaviour to management.

1. Daily Restaurant ReportingPrepare and submit daily reports covering:

- Total sales
- Cash collection
- UPI/card collections
- Expenses
- Discounts and cancellations
- Purchases
- Stock received
- Important stock consumption
- Staff attendance
- Cash/stock discrepancies
- Any unusual incident or operational issue

1. Operational Supervision

- Monitor the restaurant counter and coordinate with kitchen/service staff.
- Ensure smooth communication between the counter, kitchen, and management.
- Make sure restaurant procedures are being followed.
- Assist management in identifying unnecessary expenses and wastage.
- Maintain proper records and documentation.

Anti-Theft & Control Responsibilities The candidate must help maintain a transparent system where:
- Every order is billed.
- Every discount is recorded.
- Every cancellation is documented.




- Every payment is traceable.
- Cash is counted and reconciled daily.
- Stock received and issued is recorded.
- Stock discrepancies are reported immediately.
- No unauthorized changes are made to bills, prices, or POS records.

Required Skills
- Basic computer knowledge.
- Experience with restaurant POS/billing software preferred.
- Good knowledge of MS Excel/Google Sheets preferred.
- Good numerical and record-keeping skills.
- Ability to maintain inventory records.
- Good communication and coordination skills.
- Strong attention to detail.
- Ability to handle cash responsibly.

Personal Qualities Most importantly, the candidate should be:
- Honest and trustworthy.
- Responsible.
- Alert and observant.
- Disciplined.
- Punctual.
- Comfortable taking responsibility.
- Strict about maintaining records.
- Able to identify irregularities and report them without hesitation.

Experience Preferred: 1–3 years of experience in restaurant/hotel/café billing, cashiering, inventory, or operations.

Candidates with valuable computer and accounting skills but less restaurant experience may also be considered.

Working Hours

Full-time restaurant shift. Exact working hours and weekly off will be discussed during the interview.

Salary

Salary: ₹8,000 to ₹12,000 per month, depending on experience and capability.

Performance-based increment/incentive may be provided based on responsibility and performance.

Reporting The Counter & Operations Manager will report directly to the Restaurant Owner/Management.

Important

This is a trust-sensitive position involving billing, cash, stock, attendance, and confidential restaurant information. Candidates must be comfortable working with strict documentation and accountability procedures.

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits

- Food provided
- Paid time off

Work Location: In person

📌 Billing Executive (Bhopal)
🏢 Bapu ki Rasoi - The Highway Havelli
📍 Bhopal