Job Title

B2 C Sales Manager – US Process

SS Tech Services is looking for an experienced B2 C Sales Manager – US Process to lead and manage our international sales team at our Noida office.

The ideal candidate should have a strong background in International B2 C Sales / US Process, with proven experience in team management, revenue generation, target achievement, sales strategy, objection handling, negotiation, and deal closure.

The role involves managing a team of 25+ sales professionals, driving revenue growth, improving conversion rates, and ensuring consistent achievement of monthly and quarterly sales targets.

Key Responsibilities

Lead, manage, and motivate a team of 25+ B2 C sales professionals Drive US B2 C sales and achieve monthly and quarterly revenue targets Monitor key sales metrics including conversion rate, productivity, revenue, average sales value, and target achievement Develop and execute strategies to improve sales performance and conversions Conduct regular call reviews, sales meetings, coaching sessions, and performance reviews Train and coach team members on sales pitching, objection handling, negotiation, upselling, cross-selling, and deal closure Identify performance gaps and implement appropriate improvement plans Support the team with escalations and high-value deal closures Prepare and analyze sales reports, forecasts,



and performance metrics Ensure high-quality customer interactions and adherence to process standards Coordinate with internal teams to achieve overall business objectives Must-Have Qualifications

5+ years of experience in International B2 C Sales Minimum 2–3 years of experience in Sales Team Management Proven experience managing a team of 20–25+ sales professionals Strong experience in US Process / International BPO / Voice Sales Proven track record of achieving sales and revenue targets Excellent verbal and written English communication skills Strong negotiation, objection-handling, upselling, and closing skills Solid understanding of sales KPIs, conversion rates, productivity, and revenue metrics Experience in sales coaching, performance management, and team development Must be comfortable working in a US Shift Must be willing to work from office in Noida Preferred Qualifications

Prior experience selling to US customers Experience in Outbound B2 C Sales Experience in upselling, cross-selling, and retention sales Prior experience in an International BPO / US Voice Process Experience with CRM and sales reporting tools Exposure to sales forecasting and target planning Experience managing a high-volume, target-driven sales environment Graduate/Postgraduate qualification preferred Compensation & Benefits

Attractive salary+performance-based incentives Meal facility Career growth and leadership opportunities Job Details

Location: Iconic Corenthum, Sector 62, Noida

Workplace Type: On-site

Shift: US Shift

Employment Type: Full-time

Industry: BPO / International B2 C Sales

📌 c Sales Manager-us Process (Uttar Pradesh)
🏢 SS Tech Services
📍 Uttar Pradesh