About the Role

We're building high-quality training data from real Hindi-English telephone conversations, where speakers switch fluidly between both languages mid-sentence. As a Transcription & Annotation Specialist, you'll produce accurate, verbatim transcripts and structured annotations that directly power AI speech systems. Precision, consistency, and a sharp ear for natural conversational speech are at the heart of this work.

Responsibilities

- Verbatim transcription

— Transcribe Hindi-English telephone audio word-for-word, following our style guidelines closely (fillers, false starts, repetitions, and code-switching captured as spoken).

- Speaker labeling & event tagging

— Mark speaker turns accurately and apply audio-event tags such as background noise, crosstalk/overlap, inaudible segments, silence, and non-speech sounds.

- PII redaction

— Identify and redact personal information (names, phone numbers, account details, addresses, etc.) strictly per our PII handling rules to keep data compliant and secure.

- Volume & accuracy targets

— Meet weekly throughput targets while consistently holding to our accuracy and quality benchmarks.

- Calibration & feedback

— Take part in regular feedback and calibration sessions with the QA reviewer; apply corrections and evolving guideline updates to your ongoing work.

- Guideline adherence

— Keep formatting, spelling,



and tagging conventions consistent across every file, adapting quickly as the style guide is refined.

Requirements

- Bilingual fluency

— Native or near-native Hindi and strong English proficiency; our calls code-switch between both languages mid-sentence, so you must follow and transcribe both effortlessly.

- Listening comprehension

— Excellent ear for natural, fast, overlapping, conversational telephone speech, including accents, dialectal variation, and imperfect audio quality.

- Hinglish typing

— Comfortable and consistent typing Hindi in Roman script (Hinglish) following our romanization conventions.

- Attention to detail

— Meticulous and accuracy-first; you understand that correctness matters more than raw speed.

- Technical setup

— Reliable computer, good-quality headphones, and a reliable internet connection.

Nice to Have

- Prior experience in transcription, data annotation, subtitling, or linguistic QA.

- Familiarity with telephony/call-center audio or code-mixed (Hinglish) datasets.

- Experience working to style guides or SOPs in a remote, deadline-driven environment.

What We Offer

- Flexible, remote-first work with clear guidelines and QA support.

- Steady volume of work for reliable, high-accuracy contributors.

- The chance to shape real-world AI speech technology in Indian languages.

📌 Audio Data Annotator (India)
🏢 OWOW
📍 India