12 Sep
|
Talent Vision Services
|
Noida
12 Sep
Talent Vision Services
Noida
Job Summary:
The Associate Relationship Manager plays a crucial role in supporting the Relationship Management team, focusing on cultivating and maintaining strong client relationships. This position involves assisting senior managers in servicing a portfolio of clients, identifying new business opportunities, and ensuring client satisfaction through proactive engagement and effective problem resolution. The ideal candidate will possess excellent communication skills, a solid understanding of financial products, and a commitment to delivering exceptional client service.
Key Responsibilities:
- Assist Senior Relationship Managers in managing a portfolio of high-net-worth clients, including preparing client reviews and presentations.
- Act as a primary point of contact for client inquiries, resolving issues promptly and escalating complex matters to senior team members when necessary.
- Support the sales process by identifying potential cross-selling opportunities and assisting in the preparation of proposals and pitches for new business.
- Conduct research and analysis on market trends, client portfolios, and competitor activities to inform strategic decisions.
- Ensure all client interactions and transactions adhere to regulatory compliance standards and internal company policies.
- Maintain accurate and up-to-date client records within the CRM system, documenting all communications and activities.
- Collaborate with internal departments, such as operations, product development, and legal, to ensure seamless service delivery and client satisfaction.
- Prepare various reports, including client activity reports, sales forecasts, and performance summaries for management review.
- Participate in client meetings, taking detailed notes and following up on action items to ensure timely execution.
- Proactively engage with clients to understand their financial needs and objectives, offering suitable solutions and product information.
📌 Associate relationship manager (Noida)
🏢 Talent Vision Services
📍 Noida