About the Role

AIRIQ is looking for an experienced Associate Director – Hotel API (Inbound) & Channel Manager Integrations & Management to build and lead the connectivity and distribution ecosystem for its Hotel Business. The role will be responsible for how hotel inventory enters the AIRIQ ecosystem, is managed and standardised within AIRIQ, and is distributed to customers and partners.

The Role will own three critical areas:

Supplier APIs (Inward) → AIRIQ Hotel Platform

Hotel Inventory → Channel Managers ← AIRIQ Inventory The role requires a strong understanding of hotel APIs, hotel distribution, supplier connectivity, channel managers, inventory management, hotel/room mapping and B2B hotel technology. This is a business-facing leadership role that will work closely with Technology, Product, Hotel Contracting, Revenue & Pricing, Operations and external hotel technology partners.

Key Responsibilities

1. Inward Hotel API – Supplier Integrations

- Build and manage AIRIQ's portfolio of third-party hotel supplier integrations.
- Lead onboarding and integration of multiple domestic and international hotel suppliers through APIs.
- Evaluate potential suppliers based on content quality, destination strength, rates, availability, commercial relevance and technical capability.
- Define business requirements for supplier API integrations in coordination with Product and Technology teams.
- Ensure correct flow of hotel content, room types, rates, availability, cancellation policies and booking information into the AIRIQ platform.
- Monitor supplier integration performance and work with internal and external teams to resolve connectivity or inventory-related issues.
- Reduce duplication and improve the quality and usability of inventory received from multiple suppliers.

2. Outward Hotel API – AIRIQ Distribution

- Build and manage AIRIQ's outward Hotel API distribution capability.
- Enable AIRIQ's directly contracted hotel inventory to be distributed to API Partners.
- Define the business requirements for Search, Availability, Rate, Booking, Amendment and Cancellation flows.
- Work with Technology and Product teams to ensure AIRIQ's outward APIs are scalable, reliable and commercially controlled.
- Manage partner onboarding requirements and ensure appropriate inventory and rates are distributed to each partner.
- Establish controls around rate plans, availability, release periods, stop-sell, booking conditions and other distribution parameters.
- Monitor partner API usage, booking performance and distribution effectiveness.

3. Channel Manager Integrations

- Lead AIRIQ's integration strategy with leading hotel Channel Managers.
- Build connectivity that enables directly contracted hotels to manage their rates and inventory through their existing Channel Manager systems.
- Coordinate with Channel Manager partners and AIRIQ Technology/Product teams for integration, testing and go-live.
- Ensure accurate two-way flow of rates, availability, restrictions and booking information.
- Develop a scalable Channel Manager connectivity model to support AIRIQ's growing directly contracted hotel portfolio.
- Monitor integration performance and resolve inventory synchronisation or distribution issues.

4.



Inventory Flow & Distribution Own the end-to-end inventory flow across the Hotel Business:

Third-Party Supplier → API → AIRIQ

Directly Contracted Hotel → Extranet / Channel Manager → AIRIQ

AIRIQ → Website / B2B Platform / Distribution Partner

AIRIQ → Outward API → External Partner

Ensure inventory received from different sources is correctly mapped, controlled and made available through the appropriate AIRIQ distribution channels.

5. Hotel & Room Mapping

- Own the business requirements and effectiveness of hotel and room mapping across multiple suppliers.
- Ensure duplicate hotel content received through different APIs is correctly identified and consolidated.
- Work with mapping technology providers and internal teams to improve hotel and room-level mapping accuracy.
- Ensure AIRIQ's directly contracted hotels and rooms are correctly mapped for distribution.
- Establish processes for identifying and correcting mapping exceptions.

6. Direct Hotel Inventory Connectivity Work closely with the Hotel Contracting & Supply team to ensure directly contracted inventory can be efficiently commercialised.

This will include

- Dynamic rates and inventory.
- Static contracted rates.
- Soft-block inventory.
- Hard-block / guaranteed inventory.
- Promotions and special offers.
- Stop-sell and release controls.
- Channel Manager-connected inventory.
- Extranet-managed inventory.

The objective is to ensure that a commercial contract signed with a hotel can be converted into live, bookable and distributable inventory with minimum operational dependency. 7. Business & Commercial Ownership

- Evaluate integrations based on their commercial value to AIRIQ, not only technical completion.
- Analyse supplier content overlap, rate competitiveness, booking performance and destination coverage.
- Identify gaps in AIRIQ's hotel inventory and recommend suppliers or connectivity solutions required to address them.
- Work with Revenue & Pricing and Hotel Contracting teams to maximise the value of directly contracted inventory.
- Monitor the performance of suppliers, distribution partners and connectivity channels.
- Recommend which integrations should be prioritised based on business potential and expected ROI.

8. Cross-Functional Leadership

Work closely with

- Hotel Business Head
- Hotel Contracting & Supply
- Technology
- Product
- Revenue & Pricing
- Hotel Operations
- Finance
- Analytics & MIS
- External API Suppliers
- Channel Managers
- Mapping Partners
- B2B Distribution Partners

Translate business requirements into clear functional requirements for Product and Technology teams and ensure that integrations deliver the intended business outcome. 9. Governance & Performance

Establish appropriate monitoring and reporting for:

- Supplier API performance.
- API response and booking success.
- Inventory availability.
- Rate competitiveness.
- Mapping accuracy.
- Channel Manager connectivity.
- Booking failures and exceptions.




- Outward API partner performance.
- Direct inventory distribution.
- Supplier and partner contribution.
- Integration status and go-live timelines.

Candidate Profile

We are looking for a senior professional with significant experience in Hotel Distribution, Hotel APIs, Connectivity, Hotel Supply Technology or B2B Hotel Platforms.

The ideal candidate should have:

- Strong experience with Hotel API integrations..
- Experience handling multiple hotel suppliers and aggregators.
- Strong understanding of inward and outward Hotel APIs.
- Practical experience with Channel Manager integrations.
- Good understanding of hotel inventory, rates, availability, restrictions and booking flows.
- Experience with hotel and room mapping.
- Understanding of hotel extranets and direct hotel inventory management.
- Knowledge of static, dynamic, soft-block, hard-block and pre-purchase hotel inventory models.
- Strong understanding of B2B hotel distribution.
- Ability to work effectively with Technology and Product teams without necessarily being a developer.
- Strong commercial and analytical understanding of hotel distribution.
- Experience managing external suppliers, technology partners and distribution partners.
- Ability to build processes and systems rather than only manage an established operation.
- Solid leadership, stakeholder-management and problem-solving capabilities.

Experience with an OTA, B2B Travel Platform, Bed Bank, Hotel Aggregator, Travel Technology Company or large hotel distribution business would be highly relevant.

What We Are Looking for at Associate Director Level

This is not purely a Technology or API Project Manager role.

We are looking for someone who understands the complete hotel distribution journey:

Where inventory comes from → How it enters AIRIQ → How it is mapped and controlled → How direct hotel inventory is connected → How inventory is distributed → How bookings flow back → How the entire ecosystem generates business.

The person should be capable of building this function for AIRIQ rather than simply managing individual integrations.

Key Measures of Success

Success in this role will include:

- Number and quality of hotel suppliers successfully integrated.
- Strength and coverage of hotel content available through AIRIQ.
- Successful Channel Manager integrations.
- Percentage of directly contracted inventory available dynamically.
- Accuracy of hotel and room mapping.
- API booking success and reliability.
- Successful development and adoption of AIRIQ's outward Hotel API.
- Number and quality of partners consuming AIRIQ inventory.
- Reduction in manual inventory management.
- Improved rate and inventory availability.
- Commercial contribution generated through connected hotel inventory.
- Scalability and stability of AIRIQ's overall Hotel Distribution ecosystem.

Role Objective The Associate Director – Hotel API & Distribution will be responsible for building the connectivity backbone of AIRIQ's Hotel Business. The ultimate objective is to create a scalable ecosystem where AIRIQ can source hotel inventory from multiple suppliers and directly contracted hotels, manage that inventory effectively, and distribute it seamlessly through its own platform and external B2B partners.

📌 Associate Director (Gurugram)
🏢 AIRIQ B2B ONLINE
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