Key Responsibilities

1.

Volunteer

Strategy, Recruitment & Onboarding

- Develop and implement the organization’s volunteer engagement strategy aligned with program and organizational goals.

- Lead recruitment and onboarding of volunteers across community, youth, institutional, and corporate segments.

- Build a diverse and inclusive volunteer pool with relevant skills, experience, and geographic representation.

- Design structured onboarding, orientation, and induction processes to ensure volunteers are effectively integrated into programmes.

- Create and maintain volunteer databases, engagement trackers, and deployment plans.

- Support the development of partnership proposals, engagement plans, reports, and presentations.

2. Corporate & Professional Volunteer Engagement

- Build and manage engagement opportunities for corporate employees and skilled/skilled volunteers.

- Collaborate with CSR teams, companies, and professional networks to create meaningful volunteering avenues aligned with organizational priorities.

- Design short-term and long-term volunteering models, including mentoring, training support, employee engagement drives, project-based volunteering, and pro-bono support.

- Ensure a positive volunteer experience through effective coordination, communication, and relationship management.

3. Retention, Recognition & Stewardship

- Develop volunteer retention and stewardship strategies to build a stable and committed volunteer community.

- Lead volunteer appreciation and recognition initiatives, including certifications, awards, milestone acknowledgements, and engagement events.





- Monitor volunteer feedback and satisfaction to continuously improve the volunteer experience.

- Address volunteer concerns, resolve operational challenges, and ensure sustained engagement.

Candidate Specifications

Educational Qualification

Graduate / Post Graduate / MBA with 4+ years of experience in volunteering or social sector.

Years of Experience

The ideal candidate should possess a minimum of 4 to 5 years of recruitment experience, out of which minimum 3 years of experience in the social sector is preferred.

Work Skills

- Self-starter, proactive in finding solutions and result oriented.

- Strong interpersonal, networking and collaboration skills.

- Effective time management skills with prior success at executing projects in a timely manner and achieving results on schedule.

- Effective at developing ideas and strategies during strategic planning meetings.

- Ability to quickly build relationships and influence others without authority.

Other Skills

- Excellent verbal and written communication skills.

- Strong computer and technology skills with familiarity in using computer and web-based applications (Microsoft Office Applications, especially Excel, online portals for MIS).

Attributes

- Demonstrates concern for accuracy and detail.

- Achieves a high level of trust in relationships.

- Values different points of view and remains open-minded to change.

Job Specifications

- Nature of Job: Fixed Term Employment

- Location: KEF HO – Chembur, Mumbai.

- Hours of Work: 8 hours per day, 6 days in a week.

Working Conditions

- 2.75 days leaves per month from the date of joining.

- 02 Saturdays off every month apart from the Sunday fixed weekly off.

- 12 Annual holidays (January – December).

📌 Assistant Manager- Volunteering (Mumbai)
🏢 Kotak Education Foundation, Chembur(Deonar)
📍 Mumbai