–Key Account Manager – Payroll operations

Location: Malad (West), Mumbai

Qualification: Any Graduate / MBA

Experience: 6–8 Years

Looking for : Third party payroll / Outsourcing payroll / Staffing payroll experience.

Role Overview

We are looking for an experienced Sr. Payroll (Key Account Manager) to manage key client accounts, ensure accurate payroll and onboarding delivery, and build long-term client relationships while coordinating with internal teams.

Key Responsibilities

· Build and maintain long-term relationships with key client accounts.

· Serve as the primary point of contact for payroll, onboarding, and service-related queries.

· Understand client requirements and recommend suitable HR, payroll, and compliance solutions.

· Ensure timely and accurate payroll processing and seamless employee onboarding.

· Coordinate with payroll, compliance, and recruitment teams for service delivery.

· Resolve client issues proactively and maintain high service standards.

· Identify upselling and cross-selling opportunities.

· Monitor account performance and share regular reports and insights.





· Stay updated with labour laws, payroll regulations, and industry trends.

· Ensure timely invoicing, payment follow-ups, and billing reconciliation.

Skills & Requirements

· 6–8 years of experience in payroll operations and/or key account management.

· Robust knowledge of payroll processing, statutory compliance, and employee onboarding.

· Excellent communication, stakeholder, and relationship management skills.

· Strong analytical and problem-solving abilities.

· Ability to manage multiple client accounts simultaneously.

· Proficiency in MS Excel and HR/Payroll systems.

Key Performance Indicators (KPIs)

· Client satisfaction and retention

· Revenue growth from key accounts

· Payroll accuracy and onboarding efficiency

· Upselling and cross-selling conversions

· Issue resolution turnaround time

Contact : 83569 44194 - Willita

Pay: ₹500,000.00 - ₹700,000.00 per year

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 Assistant Manager - Payroll (Malad)
🏢 PROMPT PERSONNEL PRIVATE
📍 Malad