Roles and Responsibilities

- Handle inbound calls from prospective students to generate leads for admission counseling services.

- Provide accurate information about courses offered by the institution to interested candidates.

- Schedule appointments with potential clients and follow up on their queries via phone or email.

- Maintain a high level of professionalism while interacting with customers, ensuring excellent customer service standards.

- Collaborate with other team members to achieve sales targets and meet performance metrics.

Desired Candidate Profile

- 2-4 years of experience in BPO/Call Centre environment, preferably in an admissions or telesales role.

- Excellent communication skills in English language (written & spoken).

- Proficiency in using CRM systems for lead management and tracking.

- Robust convincing power to convert leads into paying customers through effective counseling sessions.

📌 Admissions Telle-caller Executive (Hyderabad)
🏢 Sagebrook International School Hyderabad
📍 Hyderabad