At TCS, we are continuously striving to re-imagine the assessment, education and skilling ecosystems by leveraging our deep market insight along with our state-of-art technology and platforms.
We are seeking to hire an experienced Deputy Account Manager who has expertise in creating and growing customer relationships through a consultative approach in the Government sector in India. The Deputy Account Manager will work under the guidance of the Strategic Account Manager.
Responsibilities:
- Ability to oversee multiple projects in a Public Sector environment.
- Identify, create and capture opportunities for upsell and cross-sell in the account.
- Ensuring that customer expectations are addressed and delivery quality is met.
- Plan, Schedule and Track projects & milestones and billing & collections.
- Ability to prepare and share MIS reports.
- Ability to build and manage teams.
- Ability to manage and negotiate with multiple stakeholders.
Ideal Candidate:
- 12-15 years of relevant experience
- Deep passion for customer interaction and solving their challenges
- Experience in managing relationships with customers in India and a consultative approach towards sales & negotiations
- Excellent written & verbal communication, executive presentations
- Demonstrated ability to think strategically about business and growth
- Versatile for extensive domestic travel in India, as needed