Key Responsibilities:-

- Provide professional counselling to prospective students regarding academic programs, career opportunities, course selection, and educational pathways based on their academic background and career aspirations.

- Respond promptly and professionally to student enquiries through telephone, email, WhatsApp, and in-person interactions.

- Explain course details, eligibility criteria, admission requirements, fee structures, scholarships, and enrollment procedures accurately.

- Follow up regularly with prospective students and guide them throughout the admission process until successful enrollment.

- Maintain accurate and up-to-date records of student enquiries, leads, follow-ups, applications, and counselling activities in the CRM/database.

- Assist students with application submission, document verification, fee payment, and other admission formalities.

- Build and maintain strong professional relationships with students, parents, and other relevant stakeholders.

- Understand students' needs and recommend suitable academic programs based on their interests, qualifications, and career goals.

- Handle student concerns, questions, and objections professionally and provide appropriate solutions.

- Achieve assigned counselling, admission, conversion, and enrollment targets while maintaining high standards of service.

- Coordinate with academic, administration, placement, and other internal teams to ensure a smooth student onboarding experience.

- Participate in educational seminars, career guidance sessions, admission campaigns, workshops, and promotional activities as required.





- Prepare and maintain counselling reports and provide regular updates on lead status, conversions, and follow-up activities.

Requirements:-

- Minimum Qualification: Higher Secondary (+2) or Bachelor's Degree in any discipline.

- Fresh graduates with strong communication and interpersonal skills are encouraged to apply.

- Prior experience in student counselling, admissions, telecalling, customer service, business development, or sales will be an added advantage.

- Excellent verbal and written communication skills.

- Strong interpersonal, counselling, persuasion, and relationship-building abilities.

- Ability to understand student requirements and provide appropriate academic guidance.

- Good negotiation and objection-handling skills.

- Customer-focused approach with a genuine interest in helping students achieve their academic and career goals.

- Basic proficiency in MS Office, email communication, CRM systems, and database management.

- Solid organizational skills, attention to detail, and ability to manage multiple enquiries and follow-ups effectively.

- Ability to work independently as well as collaboratively within a team.

- Willingness to work towards individual and team-based targets.

Required Skills

- Excellent communication and interpersonal skills

- Student counselling and career guidance

- Lead management and follow-up

- Persuasion and negotiation

- Objection handling

- Customer relationship management

- Target-oriented approach

- Time management and organizational skills

- MS Office and basic CRM proficiency

- Problem-solving and decision-making abilities

Pay: ₹8,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Academic Counsellor (Kottakkal)
🏢 ANRA COMMUNICATIONS
📍 Kottakkal