Salary: ₹30,000–₹40,000 per month + Attractive Performance Incentives
Working Days: 6 days a week with a rotational weekly off
Working Hours: 10:00 AM–7:00 PM
Note: Occasional late hours may be required for client meetings and deal closures.
Role Overview
The Team Leader will be responsible for managing a blended team of Telecallers and Field Sales Executives, ensuring that leads are effectively converted into client meetings, property visits and successful rental/resale deals.
This is a hands-on leadership role. The Team Leader will not only manage and coach the team but will also personally handle important clients, negotiate and close sales deals.
Team Management
- Manage and supervise the Telecalling and Field Sales teams.
- Set daily, weekly and monthly targets for the team.
- Monitor individual and team performance.
- Conduct daily/weekly team reviews and track the sales pipeline.
- Coach team members on customer handling, follow-ups, negotiation and closing.
- Ensure effective coordination between telecallers and field sales executives.
- Identify performance gaps and take corrective action.
Lead & Sales Management
- Monitor leads generated by the telecalling team.
- Ensure qualified leads are effectively handed over to the field team.
- Track appointments, property visits, follow-ups and conversions.
- Personally handle high-value, difficult or important client meetings.
- Participate in property visits and client discussions when required.
- Negotiate with clients and personally close rental/resale deals.
- Drive the team towards achieving monthly revenue and conversion targets.
- Maintain a healthy and updated sales pipeline.
Customer Relationship Management
- Build strong relationships with property owners and prospective customers.
- Understand client requirements and recommend appropriate solutions.
- Handle escalations and resolve customer concerns.
- Ensure a qualified customer experience throughout the sales process.
- Develop strategies to improve lead-to-client conversion.
Reporting & Operations
- Prepare daily/weekly sales performance reports.
- Track key metrics including calls, qualified leads, appointments, visits, conversions and revenue.
- Work closely with management to develop sales strategies and improve processes.
- Maintain accurate customer and sales records.
Requirements
- 3–7 years of experience in real estate sales, property brokerage, property management or a similar sales environment.
- Prior experience managing a team of telesales/field sales executives is strongly preferred.
- Strong knowledge of Mumbai’s real-estate market and localities.
- Proven ability to generate and close sales independently.
- Excellent communication, negotiation and customer-handling skills.
- Strong leadership and people-management abilities.
- Highly target-oriented and comfortable working in a performance-driven environment.
- Ability to analyse sales numbers and identify opportunities for improvement.
- Willingness to travel across Mumbai for client meetings and property visits.
- Two-wheeler and valid driving licence preferred.
📌 Sales Team Leader (Mumbai)
🏢 Levis Estate Consultant
📍 Mumbai
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