The Demat Account Executive will be responsible for acquiring recent clients, assisting them with Demat & Trading account opening, completing the activation process, and providing basic onboarding support.
The role requires strong communication skills, follow-up ability, and a target-oriented approach.
? Key Roles & Responsibilities
1. Client Acquisition
Identify and approach potential clients through calls, WhatsApp, referrals, social media, and other channels.
Explain the benefits and features of opening a Demat & Trading account.
Generate new leads and convert them into successfully opened accounts.
2. Account Opening
Guide clients through the complete Demat & Trading account opening process.
Assist clients with KYC, PAN, Aadhaar, bank details, and other required documentation.
Coordinate with the operations/support team to resolve account-opening issues.
3. Account Activation
Follow up with newly opened clients to complete the required account activation steps.
Ensure clients complete the necessary onboarding requirements.
Maintain accurate records of opened and activated accounts.
4. Follow-Up & Client Support
Regularly follow up with leads and pending applications.
Assist clients with basic onboarding-related queries.
Coordinate with the relevant team for technical or account-related issues.
5. Sales & Target Achievement
Achieve assigned daily/weekly/monthly account-opening and activation targets.
Maintain a healthy lead-to-account conversion ratio.
Focus on both quantity and quality of client acquisition.
6. Reporting
Maintain daily records of:
Leads generated
Accounts opened
Accounts activated
Pending applications
Follow-ups
Submit regular performance reports to the reporting manager.
? Required Skills
Excellent communication and convincing skills
Hindi/English communication preferred
Basic knowledge of the stock market and Demat accounts
Good follow-up and relationship-management skills
Target-oriented mindset
Basic knowledge of WhatsApp, Excel/Google Sheets and CRM
Ability to work independently and as part of a team
? Eligibility
12th Pass / Graduate preferred
Freshers can apply
Experience in telecalling, banking, financial services, insurance, stock market, or sales will be an advantage.
Candidates with strong communication and sales skills are welcome.