Debt Recovery Agent / AccountantJob SummaryWe are looking for a responsible and confident Debt Recovery Agent / Accountant who has experience in customer follow-ups and outstanding payment recovery, along with basic accounting knowledge and hands-on knowledge of Tally Prime.
The candidate will be responsible for contacting customers regarding pending payments, maintaining recovery records, updating accounts, and supporting day-to-day accounting activities using Tally Prime.
- Key ResponsibilitiesDebt Recovery & Customer HandlingContact customers through phone calls, WhatsApp, and other communication channels regarding outstanding payments.
- Follow up regularly with customers for pending and overdue payments.
- Communicate payment details, outstanding amounts, and due dates clearly to customers.
- Handle customer queries related to pending invoices and payments.
- Maintain skilled and polite communication while following up for payment recovery.
- Negotiate and coordinate with customers regarding payment commitments and timelines.
- Maintain proper records of customer conversations, follow-ups, and payment commitments.
- Escalate long-pending or disputed payments to management when required.