JOB DESCRIPTION

HR Manager – Group HR & Operations

Company: Plexgroup of Companies

Position: HR Manager– Group HR & Operations

Location: Ranchi – Onsite | Other Branches – Remote/Virtual Coordination

Employment Type: Full-Time

Department: Group HR & Operations

Reporting To: Senior HR Manager / Group Management

Experience: 4–5 Years

Industry: IT, FinTech, Quick Commerce, E-Commerce, Software & Technology, Payment Solutions and Business Operations

About Plexgroup of CompaniesPlexgroup of Companies is a diversified business group operating across multiple business verticals, including IT & Software, FinTech & Payment Solutions, Quick Commerce, E-Commerce, POS/ATM/Kiosk Solutions and other technology-driven business operations.

We are looking for a proactive and responsible HR Executive – Group HR & Operations who can support HR operations across different business verticals and coordinate with employees, managers and branch teams across locations.

Key Responsibilities

1. End-to-End HR Operations

- Manage day-to-day HR operations across multiple business verticals and locations.
- Maintain employee records, HR databases, HRMS and personnel documentation.
- Coordinate joining formalities, onboarding, induction, employee documentation and exit formalities.
- Maintain employee attendance, leave, working hours and HR-related records.
- Coordinate payroll inputs, attendance data, deductions, incentives and other HR inputs.
- Support Full & Final Settlement and relieving/experience documentation.

2. Recruitment & Talent Acquisition

- Handle recruitment requirements across IT, FinTech, Sales, Support, Operations, Accounts, Marketing and other functions.
- Prepare and publish Job Descriptions on HRMS/job portals and other approved recruitment channels.
- Source, screen and shortlist candidates.
- Coordinate telephonic, online and face-to-face interviews with hiring managers.
- Maintain candidate pipelines, interview status and recruitment MIS.
- Coordinate offer, selection, joining and onboarding processes.

3. Employee Relations & Engagement

- Act as an HR point of contact for employees across assigned business verticals.
- Address employee queries, workplace concerns and routine grievances professionally.
- Support employee engagement initiatives, recognition programs and organizational activities.
- Promote discipline, accountability,



professional conduct and positive workplace culture.
- Assist management in handling employee-related escalations.
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4. HR Policy & Compliance Support

- Implement and communicate company HR policies, SOPs, attendance and leave guidelines.
- Monitor compliance with internal HR processes and documentation requirements.
- Maintain proper HR records for audit and management review.
- Support statutory and labour-law-related HR documentation and compliance activities under management/HR guidance.
- Ensure confidentiality and proper handling of employee information.

5. Performance & Employee Lifecycle Management

- Support probation confirmation, performance reviews and employee development processes.
- Coordinate KRA/KPI documentation and performance-related HR processes.
- Maintain records of warnings, counselling, performance improvement and other employee lifecycle activities.
- Assist managers in following appropriate HR processes for performance and disciplinary matters.

6. HRMS & HR Automation

- Ensure effective use of HRMS for attendance, leave, recruitment, employee records and other HR processes.
- Maintain accurate employee and recruitment data in HRMS.
- Identify opportunities for automation and process improvement.
- Support implementation of digital HR workflows, automated recruitment communication, onboarding and documentation systems.

7. Group HR Coordination

- Coordinate HR activities across different business verticals and branches.
- Work with department heads, managers, team leaders and remote employees.
- Follow up on HR requirements from different locations and ensure timely closure.
- Prepare regular HR MIS, recruitment reports, attendance reports and management updates.
- Maintain centralized HR records for Group-level reporting.
- Required Skills & Competencies Valuable knowledge of HR operations and recruitment.
- Strong communication and interpersonal skills.
- Ability to independently handle multiple HR activities.




- Valuable knowledge of MS Excel/Google Sheets, MS Office and HRMS.
- Ability to work with employees and managers across different departments.
- Strong follow-up, coordination and documentation skills.
- Professional approach to employee grievances and confidential matters.
- Good understanding of HR policies, attendance, leave and employee lifecycle processes.
- Ability to work in a fast-paced, multi-business environment.
- Willingness to learn technology-driven HR processes and automation.
- Preferred Qualifications Bachelor's/Master's degree in HR, Human Resources, Business Administration, Management or a related field.
- MBA/PGDM in HR will be an added advantage.
- Prior experience in a multi-location or multi-business organization will be preferred.
- Experience with HRMS/recruitment portals will be an advantage.

Work Model Ranchi: Onsite – Regular office-based HR & Operations responsibilities.

Other Branches/Locations: Remote/Virtual coordination with employees, managers and branch teams as assigned.

The candidate may be required to coordinate with multiple business verticals and locations depending on organizational requirements.

- What We Offer Opportunity to work across multiple business verticals.
- Exposure to Group HR, Recruitment, Employee Relations and HR Operations.
- Chance to work with senior management and business leaders.
- Practical exposure to HRMS, HR automation and digital HR processes.
- Career growth in a diversified business group.
- Dynamic and professional work workplace.
- Key Performance Areas (KPAs)Recruitment closure and joining ratio
- Employee onboarding and documentation accuracy
- HRMS data accuracy and utilization
- Attendance and leave management
- Employee query/grievance resolution
- HR policy implementation
- HR MIS and reporting
- Employee engagement and retention support
- Timely completion of HR operational activities
- Coordination across business verticals and branches

Apply Now Interested candidates with strong HR coordination, recruitment and HR operations skills are invited to apply.

Position: HR Manager– Group HR & Operations

Location: Ranchi – Onsite | Other Branches – Remote Coordination

Employment: Full-Time

Department: Group HR & Operations

Company: Plexgroup of Companies

📌 HR Manager (Ranchi)
🏢 Payplex Solutions
📍 Ranchi