We are looking for a Reception Cum Telecaller who will be responsible for managing front-desk operations, handling incoming and outgoing calls, assisting clients and visitors, and supporting the sales team with telecalling activities. The ideal candidate should have excellent communication skills, a professional personality, and a customer-focused approach.
Key Responsibilities:
- Manage the reception/front desk and greet clients and visitors professionally.
- Handle incoming calls and redirect them to the concerned department/person.
- Make outbound calls to prospective and existing clients regarding company services, products, and investment-related offerings.
- Explain basic information about Demat accounts, trading, mutual funds, SIPs, and other financial services as per company guidelines.
- Generate and maintain leads through telecalling and follow up with prospective clients.
- Coordinate client appointments and ensure proper visitor management.
- Maintain records of calls, leads, appointments, and client interactions.
- Address basic client queries and coordinate with the concerned team for further assistance.
- Support the sales and relationship management team in follow-ups and lead conversion.
- Maintain a professional and welcoming environment at the reception area.
- Perform other front-office and administrative responsibilities as assigned.
Requirements:
- Graduate in any discipline.
- Freshers can apply; telecalling/front-office experience will be an added advantage.
- Excellent verbal communication and interpersonal skills.
- Basic knowledge of MS Office and computer operations.
- Presentable, confident, and professional personality.
- Good convincing and customer-handling skills.
- Ability to handle multiple tasks and work in a target-oriented environment.
- Basic understanding of the stock market/financial products is preferred.
Key Skills:
Communication | Telecalling | Customer Handling | Lead Generation | Follow-up | Front Desk Management | MS Office | Sales Coordination
Compensation:
Salary: ₹10,000 – ₹15,000 per month + Incentives
(Depending on experience and interview performance)
Why Join Us?
Opportunity to build a career in the stock broking and financial services industry.
Learning exposure to stock market and investment products.
Performance-based incentives and growth opportunities.