13 Sep
|
Black Bunny
|
Surat
Customer Service Representative (CSR)
Job timing - 4 pm to 1 am
Responsibilities:
- Welcome and assist guests with information about games and services.
- Handle ticketing, billing, and POS transactions accurately.
- Guide customers on safety rules and activity usage.
- Resolve guest queries and escalate issues when required.
- Promote offers, events, and birthday packages to customers.
- Ensure smooth flow of guests across all activity zones.
- Coordinate with floor staff and party coordinators for service delivery.
- Collect and share customer feedback with management.
📌 Customer Service Representative (Surat)
🏢 Black Bunny
📍 Surat