Job Description

Hiring: Key Account Manager – Client Success | Digital Agency

n

Location: Ghatkopar, Mumbai | Work From Office

n

Experience: 2-4 Years

n

CTC: Up to 6 LPA

n

Notice Period: Immediate to 30 Days

n

About the Role

n

We are looking for a Key Account Manager with strong experience in Client Success / Client Servicing to manage key client accounts, build long-term relationships, and ensure smooth campaign execution.

n

Key Responsibilities

n

n
- Manage day-to-day client communication and relationship management
n
- Handle multiple client accounts and ensure high client satisfaction
n
- Coordinate with Creative, Media, Content, SEO and Operations teams
n
- Track campaigns, deliverables, timelines, approvals and dependencies
n
- Conduct client review meetings and presentations
n
- Understand client requirements and align execution with business objectives
n
- Proactively identify client concerns and coordinate for timely resolution
n
- Prepare client reports, MOMs, presentations and status updates
n




- Support campaign planning and strategy discussions
n
- Identify opportunities for account growth and stronger client relationships
n

n

Key Skills

n

n
- Client Servicing / Client Success / Key Account Management
n
- Solid client and stakeholder management
n
- Excellent verbal and written communication
n
- Digital Marketing / Advertising Agency experience
n
- Campaign and project coordination
n
- Strong follow-up and problem-solving skills
n
- Good knowledge of MS Excel and PowerPoint
n
- Ability to manage multiple accounts and priorities
n

n

Eligibility

n

n
- 4–7 years of relevant experience
n
- Digital Marketing / Advertising Agency experience is mandatory
n
- Candidates must be based in Mumbai
n
- Immediate to 30 days' notice preferred
n

n

Interested candidates can share their updated CV at [email protected]

📌 Key Account Manager - Client Success | Digital Agency (Mumbai)
🏢 Aptita
📍 Mumbai