Urgent Hiring for O2C Collections - HCLTech - Chennai(Work from Office)

nWalk-in Date: 3rd September 2026(Thursday)

nContact Person: Yuvapriya HR

nInterview Timings: 9:30AM - 1:00PM

nVenue: Tower 4, HCLTech ,ELCOT Sholinganallur, Chennai.

nDesignation: Senior Process Associate

nNo Of Positions: 10

nExperience: 1-3 Years

nWork Location: Chennai

nShift: US shift

nKey Responsibilities:

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- Manage complex and highprofile accounts using defined collection strategies
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- Own and control aged receivables as per SLAs and performance metrics
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- Implement and remove service stops as per process guidelines
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- Review UMCC and onaccount payments in line with ICMP standards
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- Identify potential writeoffs and support aged debt clearance
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- Drive quarterly and monthly debt & cash target achievements
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- Execute endtoend dunning processes and handle legal escalations
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- Identify and support continuous process and system improvements
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- Collaborate with administrators and team leads to close knowledge gaps.
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- Ensure strict adherence to best in class collection standards.
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nBackground & Qualifications:

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- Minimum 1 year of experience in OTC Collections (Mandatory)
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- Finance background preferred
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- (B.Com / MBA Finance will be an advantage)
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- Excellent verbal and written communication skills
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- Willingness to work in night shifts
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- Proven track record of meeting targets and SLAs
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- Strong working knowledge of MS Office
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- Customerfocused mindset with strong negotiation skills
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- Analytical thinking and problemsolving capability
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- Exposure to project methodology is a plus
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- Role Specific Competencies
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- Result driven and self -motivated
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- Strong learning orientation
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- Team player with the ability to work independently
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- Adaptable and flexible in a dynamic work workplace
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- Excellent customer service and stakeholder management skills.
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nNote:

nOnly candidates with OTC Collections experience are eligible

nImmediate joiners or candidates with notice period of 30 days or less only. Others, please do not apply.

📌 Walk-in || Urgent Hiring For OTC Collections (Voice) - Chennai Location (Tamil Nadu)
🏢 HCLTech
📍 Tamil Nadu