Virtual Drive for Customer Support Executive (Voice) for HCLTECH HCL Tech Hiring for US/UK Voice Process 12-Sept- 2026 & 13- Sept 2026 Virtual Drive Timing- 11:00 AM-1 PM 13-Sept-26 (Sunday) Join: https://teams.Microsoft.Com/meet/467785086463975?p=xgzH4Pwqf2KoxGh4eq Meeting ID: 467 785 086 463 975 Passcode: co3uT74M Designation: Customer Care Representative-Freshers Any Grad/UG can apply (No Regular Students / No Law Graduate) B.Tech, MTech, BCA and MCA is not eligible.

Work Location: Noida Two Way Cabs Available - Customer Service Executive - Fresher Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.

Work Experience & Qualification criteria:





- Excellent communication skills - both verbal and written - with a qualified telephone etiquette
- Helpful, empathetic, and enthusiastic about customer service
- Freshers in US/UK Inbound calling preferably in Banking domain - Answer all inbound queries as per call flow procedure.
- Adherence to process to ensure high quality and customer service.
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
- Break schedule adherence.
- Involvement in motivational activities, implementing feedback given during monitoring sessions.
- Updating various logs like escalation log, complaint tracker etc.
- Ensuring data security - proprietary data of customers

📌 Virtual Drive For Freshers - Customer Service - 12 Sept 2026 - 13 Sept 2026 (Meerut)
🏢 HCLTech
📍 Meerut