Job Description

OCM – Program Communications Lead (S/4HANA Greenfield Implementation)

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Role:

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Program Communications Lead – Organizational Change Management (OCM)

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Responsibilities:

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- Lead end-to-end communication strategy for S/4HANA Greenfield transformation program
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- Define and manage program-wide communication roadmap aligned with program milestones
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- Drive executive communication and leadership messaging across stakeholders
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- Establish communication governance, standards, and templates
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- Ensure consistent and timely communication across all program workstreams
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- Oversee communication channels including newsletters, townhalls, leadership updates
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- Drive stakeholder engagement through targeted communication plans
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- Support cutover and hypercare communication strategy
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- Collaborate closely with Change Lead, Change Partners, and PMO
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Key Responsibilities:

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- Develop comprehensive communication strategy and plan
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- Design and manage communication calendar across program lifecycle
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- Create executive-level presentations, SteerCo decks, and leadership messaging
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- Oversee development of communication artifacts (emails, newsletters, FAQs)
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- Govern messaging consistency across global regions and teams
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- Track communication effectiveness and engagement metrics
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- Enable communication campaigns aligned with releases and deployments
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- Mentor and guide communication support team members
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- Provide updates to program governance and leadership forums
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Requirements:





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- 10+ years of experience with strong focus on OCM communications
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- Proven experience leading communications for SAP S/4HANA programs
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- Strong storytelling and executive communication skills
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- Experience handling global stakeholder communication
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- Ability to create leadership-ready content (SteerCo, CXO briefings)
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- Experience in large transformation programs
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- Familiarity with change frameworks (ADKAR/Prosci)
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- Strong proficiency in MS Office (PowerPoint, Word) and collaboration tools
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Project-Specific Requirements:

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- Experience in S/4HANA Greenfield implementation programs
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- Ability to manage communication across multiple releases/waves
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- Experience with structured program governance communication
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- Understanding of integration with training, readiness, and change activities
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- Exposure to digital communication tools and platforms
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- Experience in crisis communication and cutover messaging
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Account Context:

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- Large-scale SAP S/4HANA Greenfield transformation
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- Multi-country rollout with diverse stakeholders
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- High focus on transparent, consistent program communication
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- Executive-level stakeholder engagement and reporting
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- Phased rollout and release-based implementation approach
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- Close collaboration with PMO, Functional, and OCM teams
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- Transition from legacy to S/4HANA environment
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- Emphasis on communication effectiveness and adoption outcomes
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📌 SAP OCM Consultant (Pune)
🏢 Tata Consultancy Services
📍 Pune