About the Company-

TalentGum is a leading e-learning platform launched in 2021 that aspires to transform the scope of extra-curricular education globally by encouraging the all-round development of children. The platform offers a multitude of expert-curated live, online courses such as dance, music, public speaking, art, and chess that are taught by subject-matter experts. These courses are specially designed to maximize the learning of children in the age group of 4 to 14.

TalentGum is trusted by 1 lakh+ happy registered users across 71+ countries.

Renewals Sales and Client Servicing Executive Responsibilities:'

- Tracking subscription renewals.
- Sending timely reminders to customers.
- Outbound Telecalling to ensure that clients are renewing their courses on time.
- Helping the existing customers with upgrades.
- Keeping thorough records of all current and potential clients.
- Ensure achievement of Renewal Collection targets.
- Exceed dened monthly, quarterly, semi- annual and annual sales quota.
- Gain comprehensive knowledge about courses and clarify information wherever required.
- Engage with customers at various points (welcome calls, service/feedback calls,



renewal calls).
- Building strong client relationships by offering superior after-sales support which includes welcome calls, service/feedback calls, renewal calls. Client Servicing and Renewals Executive Requirements:
- A bachelor's degree in business administration or an area close.

A Renewal Sales executive with 1-2 years of experience.
- Microsoft Excel knowledge.
- The capacity to perform well under duress.
- Strong time- and project-management abilities.
- Excellent problem-solving and analytical abilities.
- Capable of effective communication.
- Superior customer service abilities.

Work Workplace
- Leading, fast paced start-up with interactive and enthusiasts culture and flexible working hours
- Encourage project ownership, creative ideas, critical thinking, and constructive feedback.
- Leadership and learning opportunities, interaction with various stakeholders at all levels.
- Work directly with senior management to maximize career growth and exposure.

Industry: E-learning Employment

Type: Full-time

📌 Renewal Sales Associate (Dombivli)
🏢 TalentGum
📍 Dombivli