Role & responsibilities
Manage and supervise the complete dispatch process from order confirmation to final delivery.
Prepare and process invoices, bills, delivery challans, e-way bills and other dispatch-related documents.
Solid hands-on experience in Tally for billing, invoicing, stock and transaction entries.
Excellent knowledge of MS Excel including data management, reporting, filtering, sorting, VLOOKUP/XLOOKUP, Pivot Tables, etc.
Coordinate with Sales, Accounts, Warehouse and Transporters for timely dispatches.
Ensure all dispatches are properly checked, documented and aligned with customer orders.
Maintain accurate records of dispatched, pending and delivered orders.
Monitor stock availability and coordinate with the warehouse team.
Track transporter details, LR/GR numbers and delivery status.
Resolve dispatch-related discrepancies, shortages, damages or documentation issues.
Prepare daily/weekly dispatch reports for management.
Ensure timely dispatch as per committed timelines.
Handle multiple dispatches simultaneously and work effectively under pressure.
Preferred candidate profile
36 years of relevant experience in Dispatch / Logistics / Warehouse / Billing Operations.
Excellent knowledge of Tally is mandatory.
Excellent MS Excel skills are mandatory.
Should have practical knowledge of billing and invoice preparation.
Good understanding of dispatch documentation and logistics coordination.
Robust attention to detail and accuracy.
Positive communication and coordination skills.
Should be responsible, proactive and capable of handling pressure.
Experience in a manufacturing/trading/export-related company will be an added advantage.