Facility Maintenance Executive Job Summary: Responsible for managing and coordinating technicians for facility maintenance operations, ensuring proper lead allocation, timely service, technician tracking, and maintaining accurate operational records.
Key Responsibilities
Manage and coordinate the technician team on a daily basis.
Assign technicians to service leads/tickets based on location, skill, and availability.
Track technician attendance, availability, movement, and job status.
Monitor assigned leads from allocation to completion and ensure timely updates.
Maintain technician records, service reports, attendance, and performance data.
Follow up with technicians and customers to ensure quality and timely service.
Handle technician hiring, onboarding, and basic coordination.
Monitor technician performance and address operational issues.
Maintain proper records of completed, pending, and cancelled service requests.
Coordinate with management regarding technician requirements, performance, and daily operations.
Ensure smooth day-to-day execution of facility maintenance services.