Key Responsibilities
Welcome and assist visitors, customers, vendors, and dignitaries. Manage the front desk and visitor registration.
Handle incoming calls and route them appropriately.
Coordinate meeting room bookings and appointments.
Receive and dispatch courier, mail, and official correspondence. Provide administrative support to various departments.
Maintain front desk area standards and ensure a positive first impression of the Bank.
Coordinate with Security and Administration for visitor management and employee support.
Communication Skills
Excellent verbal and written communication in English.
Able to converse in Malayalam, Tamil and Hindi.
Ability to interact confidently with senior executives, customers, regulators, and visitors.
Computer Proficiency
Working knowledge of: Microsoft Office (Word, Excel, PowerPoint, Outlook)
Email etiquette Visitor management systems
Basic office automation software
📌 Front Office Administrator Thrissur (India)
🏢 ESAF Small Finance Bank (ESAF SFB)
📍 India
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